Privacy Policy

City Mart – Art Supplies E-Commerce Store

Last Updated: [5-3-25]

At City Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information when you interact with our website:

Personal Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Payment details processed securely through third-party payment gateways.
Order Information: Details about purchases, order history, and preferences.
Technical Data: IP address, browser type, device information, and website usage analytics.

2. How We Use Your Information

We use your information to:

Process and fulfill orders efficiently.
Improve customer service and respond to inquiries.
Personalize your shopping experience.
Send order confirmations, promotions, and updates (you can opt-out anytime).
Enhance website functionality and security.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

Service Providers: Shipping companies, payment processors, and marketing partners who assist in order fulfillment.
Legal Requirements: When necessary to comply with laws, regulations, or legal processes.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transaction is 100% secure, and we encourage users to take precautions when sharing sensitive data.

5. Cookies and Tracking Technologies

Our website uses cookies and tracking tools to enhance your experience. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You can request access to, update, or delete your personal data.
You can opt out of marketing communications at any time.
You may disable cookies, though it may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

City Mart reserves the right to update this policy at any time. Any changes will be posted on this page with an updated date.

9. Contact Us

For any privacy-related concerns or inquiries, contact us at:

City Mart
173/174, Dhaka New Market
[email protected]
www.citymart.com.bd